Uematsuya

Onsen was good. We stayed in 2 twin tatami rooms. They were comfortable and clean. Although the tatami room was small, it had most things we needed. We love the hotel's attention to detail in terms of amenities. All staff at the hotel were friendly and helpful. Special mention goes to Mr Kano, who made a point to attend to us personally as he could communicate with us in English.

It was an amazing stay with great food, very friendly staff and relaxing onsen. The room was comfortable with a kotatsu and they laid out the futon at night. Also they provided a few local snacks, free drinks next to the reception in the morning and afternoon/evening and there was a free shuttle service to the train station. The staff were very kind and recommended some things to do.

Beautiful ryokan, friendly and helpful staff (if you need it, they will come and pick you up from the station for free). The Onsen is just perfect: two pools outside and one really hot inside, the public onsen is available from 15 pm until the next morning for free and there is the possibility to book the private pool. Dinner was delicious. Absolutely recommended.

A very warm welcome including valet parking. We stayed in a Japanese style room that was prepared for the night during dinner. We were blown away by the dedication and enthusiasm of explaining the intricacies of the Japanese culture by the staff. This continued throughout the high end Kaiseki multi-course dinner. Even the owner showed up to welcome us and present us with a gift. We also enjoyed the onsen. Thank you to all, we will never forget our stay here.

The staff was very kind and did their best to accommodate the fact that I had broken my foot two weeks before coming. I also greatly appreciate that they contacted me a few days before to check the last details and that they picked me up at the train station.